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Understanding employment law – where to get employment advice

Understanding employment law – where to get employment advice from the Federation of Small Businesses

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Managing your time

Managing your time by the Federation of Small Businesses

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Interviews and making job offers

Taking on new members of staff can be a complex process. Conducting interviews gives you the chance to make sure you choose the most suitable candidate, but also to provide those seeking the role with...

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How to manage working from home

Working from home as become much easier over the past few years, especially as technology has become more sophisticated.

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Top tips for building an effective sales team

Every business needs a vision and values with a strategy and goals. It’s your road map for success.

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Strategies for dealing with difficult customers

Sometimes, our most positive shopping experiences (and your best customers) can come from potentially difficult situations and how they were handled. 

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Staff training and motivation

In any job, people need to know exactly what is expected of them. 

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Boost sales with a staff dress code

If your shop doesn’t already have a dress code, you might like to think about introducing one. 

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Measuring productivity to boost profitability

In order to measure sales productivity over time, you need to be able to set markers so that you can track progress. 

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Staff Appraisals Without Tears

Appraisals enable you to give your staff feedback on their performance over a given period and to discuss how this might be developed. 

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Top tips for implementing change in your business

In our previous articles, we’ve talked about bringing in changes e.g, team building, staff appraisals and training.

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Handy hints for recruiting new staff

Recruiting new staff can be time-consuming and stressful, so think carefully about your approach.

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Tips to stop your team wasting time

The key issue in time management is focus.  Remind your staff of the vision and values for your boutique on a regular basis to keep everyone focused.

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Recognising and rewarding your sales team on a tight budget

Recognition is a key factor in motivating sales staff. Rewarding their efforts can boost the profitability of your shop, and it needn’t cost you a fortune!

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Zero-Hours Contracts

Zero-hours contracts have become an increasingly political hot potato.

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Video: 'Invest in systems or face being left behind,' experts warn

Fashion retailers and brands must invest in their systems to be prepared for the future demands of multichannel retail or face being left behind, a panel of experts have warned.

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